Phone Number: (503) 594-0500
Preventative Services: Exercise Equipment NW Preventative Maintenance Program is the most comprehensive maintenance program in the industry. It is designed to keep your equipment working safely and efficiently and to reduce the frequency of repairs through regular maintenance. LEARN MORE
Protect your investment by purchasing one of our preventative maintenance plans today. Call one of our service professionals for more details. (503) 594-0500
Delivery: Installing Fitness equipment such as treadmills or ellipticals can be heavy and complicated to transport and install. Exercise Equipment NW delivery technicians are trained. Your equipment is guaranteed to be delivered on schedule. LEARN MORE
Warehouse Customer Pickup: No Charge
We are available for customer pickup 5 days a week. Conveniently located ¾’s of a mile off Interstate 205 on Highway 224. Equipment will be loaded quickly and efficiently. Loading inside the warehouse and out of the elements available. If desired, product can be unboxed and packing material recycled. Assembled incorrect by customer is not covered by warranty. LEARN MORE
Standard Home Delivery Service:
Our delivery personnel will unload the product from the delivery truck and bring it to the closest threshold of your home. This could be inside the garage or up to your front door. This service does not include bringing the shipment to a room inside the house or stairs or unboxing. Any distance outside of Exercise Equipment Northwest 20 miles free service will require additional travel charge, contact store for additional details.
White Glove Delivery: delivery and Assembly & Installation Service:
Our team of professionals can deliver your product anywhere in NW Oregon and SW Washington. We pride ourselves as the leader in our industry. Our delivery crew is focused on customer service. We pride ourselves to make sure your product arrive in the first class manner and condition that you expect. Which means you can trust that we’ll deliver a customer experience that you want to rant about.
Protect your manufacturer warranty by having our trained techs assemble and fully test your new product. We’ll make sure your equipment is ready for your fitness journey.
Our home delivery service includes:
- Scheduled delivery appointment with customer
- Trained delivery crew
- Product placement and unpacking services
- We recycle all Styrofoam, Cardboard, Plastic, Straps and all other Recyclable items
- Assembly and Installation
- Answer any questions about the equipment
- No hidden costs the price you’re quoted is the price your involved
Warranty Repairs: For all equipment still under warranty, please contact the manufacturer first. This is the most efficient way to receive assistance. Most of the time, a trained manufacturer tech will be able to help you find a solution over the phone. If not, he or she will create a work order for an on-site visit. LEARN MORE
Please take the following steps for the fastest service:
- Contact the manufacturer (below). Have serial #s, make/models, & descriptions of the issues.
- After contacting the manufacturer, please contact your sales rep, if needed, for additional concerns.
Precor - http://www.precor.com/
True Fitness - http://www.truefitness.com/
Inspire - http://www.inspirefitness.net
Keiser - https://www.keiser.com/
Lifecore - http://lifecorefitness.com/
Schwinn - http://schwinnequipment.com/
Stairmaster - http://stairmaster.com/
Water Rower - http://waterrower.com/
Sci Fit - http://www.scifit.com/
Concept 2 - http://www.concept2.com/
Spirit - http://www.spiritfitness.com/
Hoist - http://www.hoistfitness.com/
Non-Warranty Repairs: Keep your equipment operating in pristine condition by choosing Exercise Equipment NW for all your repair and service needs. With all of the years of experience in the industry, you can rest assured that Exercise Equipment NW can tackle any needed repairs on all your equipment. Our technicians are highly trained in the field and factory certified LEARN MORE
For equipment that is no longer under warranty contact one of our service professionals for help or to schedule an appointment for a technician to come to your home (503) 594-0500
Brands We Service
Meet Our Team
FRANK - Born and raised in Portland OR. Frank enjoyed figuring out how things work and operate at a young age. "Working on vintage Volkwagons has been a passion of mine since I was a child. I have now worked for Exercise Equipment Northwest for 11 years as a field manager and a department manager. I started coaching baseball with my kid’s teams and have enjoyed seeing young minds develop over the years."
Andy - Born in Oakland Andy recently moved to Vancouver WA. He has been great addition to our team, and is also a certified personal trainer that has developed some very unique programs that has helped many individuals surpass their personal goals. Andy lives a very active lifestyle including Tennis, Golf, Racquetball, baseball, football, snowboarding, wakeboarding and health & fitness.
Ron V. - Born in Germany but growing up in Oregon, Ron loves living in the NW. "Awhile back we moved the family to Bend and enjoyed camping every chance we could get. One of my strengths is that I'm a jack of all trades, no project is too large or small. I enjoy diving in to projects and getting my hands dirty. My hobbies include naturally camping, snowmobiling with the family and working on old and modern day muscle cars."
Ethan B. - Born in Oregon, Ethan enjoys spending time in nature and going on hikes and hunts. "I work with the teens and young adults at my church, and I am continuing to take College classes towards my degree. Another activity I enjoy is Climbing and rappelling. When I’m doing none of the above, I can be found with my family." Ethan has been a part of the EENW team for 1 year now and has been a great addition to our service department.